SpyPig: Free email tracking system - Find out when your email has been read by recipient!

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SpyPig is a free email tracking system that sends you a notification email as soon as the recipient opens and reads your message.


SpyPig Requirements

Both you and the recipient must use an HTML-formatted email, not a plain-text or rich-text formatted email. SpyPig works by using a tracking image (SpyPig image) whose reference to its location on our server is embedded in your HTML email message. When the recipient opens your email, the tracking image will be automatically downloaded from our server, triggering the "email opened" alert on our system.


Microsoft Outlook Users (Click here)

If you are using Outlook as your email software, you need to change the way it sends a downloadable image in your email, or SpyPig will not work!
  1. Under "Tools" in the main menu, go to "Options"
  2. On the tab, click "Mail Format"
  3. On the entry "Compose in this message format", select "HTML" from the pulldown menu
  4. Click the "Internet Format..." button and a new pop-pop window will appear
  5. Under "HTML options", uncheck the checkbox that says "When an HTML message contains pictures located on the Internet, send a copy of the pictures instead of the reference to their location"
  6. Under "Outlook Rich Text options", select "Convert to HTML format" from the pulldown menu
  7. Click "OK" on the pop-up window
  8. Click "OK" again on the main "Options" window
This will make sure your Outlook will send the reference (the address or link) of the tracking image instead of a copy file of the image itself in your email. The recipient's email software will then use the address to locate and download the tracking image from our server.


Mozilla Firefox Users (Click here)

To make SpyPig work properly on Firefox, do not copy and paste the SpyPig tracking image the regular way as described in the instruction. Instead, drag the tracking image and drop it into your email.

If you use a Web-based email, such as Yahoo!, Gmail, Hotmail, and so on, you probably would need to open the SpyPig website in another window instead of another tab to perform the drag-and-drop operation. To open a new window, press the Ctrl and the N keys on your keyboard at the same time (Ctrl+N). When a new window open, just go to SpyPig.com as usual.



SpyPig General Limitations

SpyPig relies on the image download as the tracking device. Therefore, there are some limitations:

  • Insensitive Pig

    There are times when SpyPig does not know if the email has been read. That's mainly due to the failure of the tracking image from being downloaded by the recipient. Contributing factors may include the following:

    • You or the recipient uses a plain-text email or rich-text email instead of HTML-formatted email
    • You use an HTML email, but somehow your software turns the SpyPig tracking image into an inline attachment instead of a downloadable remote image coming from our server (See "Tested Software" below)
    • The recipient disables or blocks the automatic image download on their email software
    • The recipient's firewall, anti-spyware, anti-virus, anti-spam or anti-whatever software may mistakenly block or alter your email that contains a downloadable image (See "Tips" below)
    • The recipient's or your email provider or network does not allow a downloadable image in the email and delete or alter it
    • and so on

  • Overreacting Pig

    SpyPig sends you a notification email everytime your email is opened (unless the image download fails). That means the following situations may also result in getting a notification:

    • You open your own email perhaps from the Sent folder
    • The recipient opens your email multiple times
    • The recipient responds to your email with your original message enclosed and the SpyPig image still intact, and then you open that email
    • The recipient forwards your email to others and they open your email (but you won't be able to tell if your email has been forwarded)
    • and so on

    If getting too many notification emails becomes a problem for our users, we may limit in the future the number of notifications you will get for each email you send.

    UPDATE: We now limit the number of notification emails to 5 for each email you send with SpyPig.


Group Emails

If you send out a group email with multiple recipients with a SpyPig in it, you will still be notified everytime a recipient opens your email (up to 5 notifications), but you will not know which recipient. To get an individual notification from each recipient, send a seperate email with a different SpyPig for each recipient.


Tips

It's often better to use SpyPig with the recipients you have been emailing before than with those you never have. That's because these known recipients' firewall, anti-spyware or anti-spam software may have "learned" about your emails, put your email address into their whitelist, and therefore let your emails with SpyPig through without any problem.

In addition, try to avoid sending a very short message and/or gibberish in your email along with SpyPig as this may be mistakenly thought as a spam by the recipient's anti-spam software.


No Notification? Check Your Spam Folder

If you didn't get your notification email, check your junk email or spam folder as it may have gone there. You may also need to adjust your junk email filter to allow emails from the spypig.com domain.


Tested Software for Email Senders

SpyPig has been tested with Internet Explorer 6, Firefox 2, Outlook 2003 and Web-based email clients (e.g. Yahoo! Mail, GMail, Hotmail, AOL Mail, etc.) on Windows XP platform. It has not been tested with other software and on other platforms (e.g. Mac, Linux, etc.). That doesn't mean SpyPig won't work on those programs or platforms. It may still work perfectly. Just give it a try by sending yourself an email with SpyPig in it.

You also can check whether SpyPig will work with your software and platform by looking into the "source code" of your HTML email after you paste the SpyPig tracking image into it.

If you see the src tag for the SpyPig image contain "http://www.spypig.com" such as this:
    <img src="http://www.spypig.com/04f6b62e-2ec1-102b-ac16-00188be/pig.gif">,
then SpyPig will work. This HTML code shows the reference (or Internet address) of the SpyPig image as an downloadable remote image coming from our server.

But if you see it contain "cid" such as this:
      <img src="cid:3D556AD3-4C9F-4F69-ABEB-FB7546D46B57@my.isp.com">,
then it won't work. Your software has turned the SpyPig image into an inline attachment as opposed to a downloadable remote image. Keep playing around with your software. It may have a feature or way to keep the SpyPig image as a downloadable image, as in the case with Outlook and Firefox above.


Tested Software for Email Recipients

You don't need to worry about the software or the platform your recipients use. As long as they can download the SpyPig tracking image on the emails you send them, SpyPig will work.


Still Not Working? Send Us a Test Email

If you've followed the instruction and you still don't get the email notification, feel free to send a test email to our address at . Please let us know what Internet browser, email software and platform (Windows XP, Mac, etc.) that you're using. We'll take a look at your email and give you a feedback.


Privacy

SpyPig cannot read your email message. We also do not sell your email address for any purpose. You have nothing to worry about your information.




Copyright © 2008 SpyPig - Free Email Tracking System. All rights reserved. "I know you've read my email!"

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